reloadux

Privacy Policy

reloadux · Last updated: August 31, 2026

This Privacy Policy explains how reloadux handles the information we collect through reloadux.com and while working with clients on design engagements. It also covers your privacy rights and how the law protects them. By using this site or our services, you’re agreeing to the practices described below.

1. Interpretation and definitions

Interpretation

Any word that starts with a capital letter below has a specific meaning, defined in this section. These meanings hold whether the word appears once or many times, singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as “reloadux,” “we,” “us,” or “our”) means reloadux, based at 11921 Freedom Drive, Two Fountain Square, Suite 550, Reston, VA 20190.
  • Cookies are small files a website places on your computer or device to remember details about your browsing activity.
  • Country refers to Virginia, United States.
  • Device means any device used to access the Service, such as a computer, phone, or tablet.
  • Personal Data means any information that relates to an identifiable individual.
  • Service refers to the reloadux website and the design services we provide.
  • Service Provider means a third party we work with to help run or improve the Service on our behalf — for hosting, analytics, or scheduling, for example.
  • Usage Data means information collected automatically through your use of the Service, such as how long you spent on a page.
  • Website refers to reloadux, accessible at reloadux.com.
  • You means the person or organization using our site or services.

2. Collecting and using your data

Personal data

While you use our site, we may ask for information that can identify or contact you. This typically includes:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details you choose to share with us
  • Usage Data

Usage data

Usage Data is collected automatically as you browse. It may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data. If you access the site from a mobile device, we may also collect your device type, unique device identifiers, and mobile operating system.

Tracking technologies and cookies

We use cookies and similar tools, including Google Tag Manager, to operate the site and understand how it’s used. Non-essential cookies, including any analytics or marketing cookies, only load after you accept them through our cookie banner. If you decline, only essential cookies run. The technologies we use include:

  • Browser cookies — small files placed on your device. You can set your browser to refuse cookies, though some parts of the site may work less well without them.
  • Web beacons — small files in certain pages or emails that let us count visitors or confirm an email was opened.

We use both session cookies, which clear when you close your browser, and persistent cookies, which stay until they expire or you delete them, including:

  • Essential cookies — session-based, needed to run core parts of the site.
  • Cookie-notice cookies — persistent, remember that you’ve seen our cookie notice.
  • Functionality cookies — persistent, remember choices like language preference for a smoother return visit.

Do not track signals

Some browsers offer a “Do Not Track” signal. There’s no common industry standard for how to respond to it yet, so our site does not currently respond to Do Not Track signals. You can still control tracking through the cookie choices described above.

3. Use of your personal data

We may use your data to:

  • Provide and maintain the site and our services
  • Contact you by email or phone about your inquiry or project
  • Send updates, case studies, or offers, unless you’ve opted out
  • Manage and respond to the requests you send us
  • Evaluate a merger, financing, or sale of the business, where your data may be part of what transfers
  • Analyze usage trends and improve the site and our services

We may share your information in these situations:

  • With service providers who help us run analytics, hosting, email, or scheduling tools
  • During a business transfer, such as a merger, acquisition, or sale of assets
  • With affiliates, who are required to honor this policy
  • With your consent, for any other purpose you agree to

We do not sell your personal data.

4. Retention of your data

We keep personal data only as long as needed for the purposes described here, or as required to meet legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally kept for a shorter period, unless we need it longer to strengthen security or comply with the law.

5. Transfer of your data

Your information may be processed at our offices or by service providers located outside your state or country, where data protection laws may differ from those where you live. Where we transfer personal data outside the United States or the European Economic Area, we rely on appropriate safeguards, such as standard contractual clauses or an equivalent legal mechanism. We take reasonable steps to make sure your data is handled securely wherever it’s processed.

6. Your privacy rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data, as described below
  • Restrict or object to certain processing of your data
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email info@reloadux.com. We’ll respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

Deleting your data

You can ask us to delete the personal data we hold about you at any time by emailing info@reloadux.com. We’ll act on that request unless we’re required to keep certain information for legal reasons.

7. Disclosure of your data

Business transactions

If reloadux is involved in a merger, acquisition, or asset sale, your data may transfer as part of that deal. We’ll give notice before your data becomes subject to a different privacy policy.

Law enforcement

We may disclose your data if required by law or in response to a valid request from a court or government authority.

Other legal reasons

We may also disclose your data where we believe it’s necessary to comply with the law, protect our rights or property, investigate wrongdoing connected to the site, protect someone’s safety, or defend against legal liability.

8. Security of your data

We use reasonable technical and organizational safeguards to protect your data, but no method of transmission or storage over the internet is completely secure. We can’t guarantee absolute security, though we work to keep your information as safe as we reasonably can.

9. Children’s privacy

Our site isn’t directed at anyone under 16, and we don’t knowingly collect data from children. If you’re a parent or guardian and believe your child has shared personal data with us, contact us and we’ll remove it.

10. Links to other websites

Our site may link to third-party websites we don’t operate, including social platforms like LinkedIn, Facebook, and Instagram. We aren’t responsible for their content or privacy practices, so we’d encourage you to review their policies before sharing information.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here and update the date at the top of the page. We’d encourage you to check back periodically for any changes.

12. Contact us

Questions about this policy or how we handle your data? Reach out any time.

reloadux
11921 Freedom Drive, Two Fountain Square, Suite 550
Reston, VA 20190
Email: info@reloadux.com
Phone: (202) 978-3410