We See You
Usability issues are slowing your growth
If tasks feel hard, users drop off and revenue suffers.
Conversion Leaks
Are users abandoning checkout or signup midway?
Support Overload
Is your team flooded with “How do I…?” questions?
Slow Tasks
Do simple actions take users minutes instead of seconds?
Competition
Are rivals winning with smoother, faster journeys?
We’ve helped teams evaluate products with real users, uncover usability gaps, and boost conversions.
Transforming how content marketers use GenAI in their day-to-day.
Supercharging corporate potential with unified knowledge bases.
Our Process
Our usability testing is flexible, fast, and designed to capture exactly how users interact with your product.
We’ll hold a discovery session with you to:
The recruit process includes:
Sessions can be moderated or unmoderated, conducted remotely or onsite, depending on your needs and resources.
The finding process includes:
You’ll receive a comprehensive report, video highlights, and a clear roadmap for action.
When To Do It
The right test at the right time accelerates
growth.
Pre-Launch
Validate prototypes or MVPs with real users to avoid costly missteps.
Post-Launch
Uncover usability issues early while fixes are fast and inexpensive.
Before Redesign
Identify what works, what doesn’t, and where to focus investment.
During growth
Optimize acquisition and conversion funnels to increase ROI.
After updates
Validate new features with users to ensure adoption and satisfaction.
Curious how usability testing
can improve your product?
Stop building on assumptions. Get clarity from usability testing and see measurable results
Before You Ask
Your questions, answered.
Standard discovery is about scoping features and defining requirements. AI product discovery adds a layer most agencies skip, mapping AI behaviour end to end, designing for failure states, and planning for trust. Your users will interact with something that can be wrong. That has to be designed for from day one.
Yes, and this is increasingly common. Many founders come to us with something already built using AI tools. Discovery in this context means evaluating what exists, identifying completeness gaps, and redesigning with taste and trust built in.
We deliver a front-end code prototype, not a Figma file. Components and design system foundations are already set up in the codebase so your dev team can build directly from it.
Yes. Understanding what your AI can and can’t do is part of how we define use cases. We work alongside your technical team to map model capabilities and design around real constraints, not assumed ones.
Two weeks, typically. We cover two to three major use cases end to end, happy paths, failure states, and AI behaviour, with an interactive prototype and direction for the full product at the end.
Discovery feeds directly into the build phase. If you’re continuing with us, your designer is already one sprint ahead of development. If you’re taking the work in-house, your dev team has everything they need to build without ambiguity.
Connect with us
Let’s talk about your product.
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