OCC
Empowering Remodelers to Sell Faster & at Scale With Seamless Workflows
Services
Design Discovery
UX Audit
Design System
Design Tokens & Storybook
Cross Platform Accessibility
Overview
Driving Growth and Efficiency in Home Remodeling through Design-Led Innovation
One Click Contractor (OCC) is an end-to-end sales enablement platform built for the home remodelling industry, helping both B2B and B2C contractors digitise their sales, estimating, and proposal processes. It empowers remodellers to measure, estimate, quote, and close deals remotely or in person; reducing paperwork, improving efficiency, and increasing conversion.
reloadux partnered with OCC to:
- Redefine the experience for contractors, sales managers, and customers across mobile, web, and tablet.
- Conduct a comprehensive UX audit and platform revamp to modernise the user journey.
- Restructure the information architecture through card sorting, simplifying 120+ configuration settings for the global admin.
- Introduce a scalable Design System with Design Tokens and Storybook integration for consistency and speed.
- Enable white-labelling to expand OCC’s B2B2C business model.
- Enhance cross-platform accessibility for a unified, seamless experience across devices.
Impact
What the Right Fit Delivers
70%
Faster estimation and quoting process with centralised system.
50%
Higher close rates with adoption of new platform.
10-12hrs
Per week reduced for each admin team resource.
Rapid Scalability
Unified, Scalable platform powered by a Tokenised design system helped the team to ideate and execute a new feature in the product with very minimal effort, saving loads of time and cost effort.
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Unified Experience for Business
Key Moments
Remodeling redefined the right way!
Unified business and user goals through collaborative workshops across contractor, admin, and customer roles.
Simplified over 120 complex configuration settings with clear structure and intuitive navigation.
Established a scalable design system with tokens and Storybook components for consistency across platforms.
Connected contractor, sales manager, and customer workflows into one cohesive B2B2C ecosystem with cross-platform experience on mobile, tablet and web.
Deployed the revamped platform with measurable gains in adoption, usability, and performance.
Enabled enterprise growth through flexible white-label solutions and new B2B partnerships.
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